Intelligent Appointment Scheduling: What Is It and How Does Artificial Intelligence Power It?

Intelligent appointment scheduling (IAS) optimizes every live interaction. This happens at each stage of the buying journey to provide personalization and produce more direct and efficient engagement. Whether it’s pursuing a lead, closing a deal, or retaining an existing relationship, knowing critical information about a prospect or customer interaction lets organizers staff that opportunity with exactly the right resources.

We selected TimeTrade to help us provide IBM Marketplace users with an exceptional experience every time they engage.

- Kevin Eagan. Chief Digital Officer, IBM Global
Business Services